Application privacy

Effective October 13, 2026. This notice describes information processed through LiftCrew’s provider portal.

What we collect

Account email, business identity and contact details, service ZIP codes and travel radius, availability, proposed rates, equipment specifications and values, operator qualification records, age-eligibility attestations, insurance details and uploaded documents. We also retain electronic-signature consent, typed names and authority, authenticated signer account identifiers, contract text and document hashes, server timestamps, application snapshots, review findings and approval history. We do not request personal demographic information unrelated to the work. Authentication services maintain account-security records. Only provide information you are authorized to share.

How information is used

LiftCrew uses these records to evaluate providers, match equipment to potential jobs, verify qualifications and coverage, administer agreements and assignments, and maintain business and legal records. Authorized LiftCrew reviewers can access applications and private uploads. Necessary qualification and insurance information may be shared with prospective clients and site representatives. Tax records are not intended for client distribution. Hosting, authentication and storage providers process information to operate the portal. Information may also be disclosed when legally required.

Automated insurance review

With the consent requested in the upload screen, documents placed in the certificate, declarations, endorsements, property-handling, working-owner and equipment-insurance sections are sent to OpenAI through its API for extraction and document checks. Limited relevant context, such as the provider’s legal name, working-owner coverage information, equipment identifiers and replacement values, is included. Files placed in the W-9, equipment-photo, inspection, training and evaluation sections are excluded from that automated processing. Do not misfile sensitive documents in an insurance section.

LiftCrew records extracted findings, evidence references, document hashes and review results. The API request disables storage of the generated response using the API’s store setting; this is not a promise of zero retention by the processing provider. Processing remains subject to the provider’s applicable API data policies and our service configuration. Unclear, conflicting or unreadable evidence requires a person. Automated review does not establish policy authenticity or current in-force status, and does not by itself authorize work. You may decline automated processing and request human review. To correct a finding or challenge an adverse result, provide the supporting records to your LiftCrew business contact.

Sensitive records and access

Uploads are held in a private, access-controlled storage bucket. Do not place tax identification numbers or banking information in ordinary form fields. Use only the designated W-9 upload for tax documents. Do not upload bank details, Social Security cards, medical records or unrelated identification. Redact unnecessary personal identifiers from insurance and transportation records while preserving what is required to verify coverage or qualification. Downloaded files must be handled securely; the portal does not claim to malware-scan uploads.

Retention and corrections

You can save drafts, reopen an application to correct details and replace documents. Reopening pauses work eligibility until the revised records are approved. Submitted snapshots, signature records and previously submitted documents remain available for the agreement’s recordkeeping and applicable legal obligations; removing a file from the current application does not erase historical evidence. Ask your LiftCrew business contact about correction, withdrawal, human review or deletion. Requests remain subject to contractual retention, disputes and legal requirements. Establish a LiftCrew business contact before submitting an application if you do not already have one.

Electronic signatures and copies

You need an email account and a current JavaScript-enabled browser capable of displaying text, PDFs and images and downloading a text file. The signing screen displays the complete prepared contract and insurance schedule. Confirm that you can access it before consenting. Scrolling is a reading aid, not proof that you understood the terms. Typing your name, confirming consent and selecting “Sign agreement” records your intent to sign the displayed document and stores its exact text, version, hash and timestamp. You may download the agreement and its signature audit as a text file and print or retain it. An unfinished draft cannot be signed through this flow. LiftCrew separately countersigns through its authorized reviewer account; no company signature is automatically fabricated.

Contact LiftCrew before signing to request a paper process or decline electronic records. Withdrawing electronic consent later does not erase an already recorded signature or change prior records. Account approval, both-party signing, current qualifications and coverage, and an accepted work order are separate requirements for performing services.