No loading dock
A machine shop, new warehouse, restaurant, or venue can receive freight without truck-height access. Tell us whether the load comes from a flatbed, box truck, or container.
Truck unloading
No dock? Heavy delivery? Start here.
Request a forklift for truck unloading when a dock is missing, a liftgate cannot handle the load, or the receiving forklift is unavailable.
Truck-to-ground support
When there is no dock or the liftgate is not enough
A delivery can arrive safely and still have no practical way off the truck. A forklift matched to the load and site can help bridge that gap, with an operator if requested.
Common examples include crated CNC machines, generators, HVAC units, transformers, commercial kitchen equipment, stone crates, and palletized materials. The plan depends on truck access, load weight, dimensions, surface, and where the item must be staged.
Before the truck arrives
- Get the shipment weight and dimensions, including its crate or pallet.
- Confirm trailer or truck type, deck height, and where it can park.
- Check fork pockets, lifting points, and any handling instructions.
- Describe ground conditions and the path to the drop point.
- Share the delivery window and any driver waiting limits.
Common unloading requests
Liftgate too small
Generators, electrical cabinets, building materials, and stone may be too heavy or large for a truck’s liftgate. Check the shipment’s actual weight and package dimensions before requesting a machine.
Unexpected delivery problem
If a carrier discovers the site cannot unload, share the driver’s schedule and load information. A request is subject to equipment and operator availability; do not assume same-day coverage until confirmed.
From unloading to placement
If the load also needs to travel into a building or around a site, include that work in the request. Entry width, floor limits, ramps, terrain, turning space, and overhead clearance may change the equipment choice.
Start with the job